The dental practice solution

You came here to treat patients.Not to type letters.

It is 19:30. The chair closed at 16:30. The laptop is still open. Meet Niki — the AI concierge who drafts every quote, every letter, every reply, in your voice. You read. You tap the tick.

Meet Niki Watch the 90-second story

Voice in

You speak. Niki listens, structures, charts.

01/05

Act 2 — Meet Niki

Scroll. Watch the chair turn into a chart.

Beat 1: Voice in — Voice in
You speak. Niki listens, structures, charts.

Beat 2: Quote drafts — Quote drafts
Quote drafts in thirty seconds. You read. You tap.

Beat 3: She booked Tuesday — She booked Tuesday
The patient who ghosted in March? Niki nudged her. She booked Tuesday.

Beat 4: Pre-auth chase — Pre-auth chase
Niki sends the pre-auth, then chases Discovery — day three, day five, day seven.

Beat 5: 16:30 — 16:30
Sixteen-thirty. The laptop closes. You go home.

Act 3 — What Niki handles

Niki doesn't do the dentistry. She does everything else.

Five rooms of practice life. One concierge. You stay the hero of every story.

The patients

Your inbox stops being a chore.

Every message to every patient — drafted in your voice. You read. You tap the tick.

See what Niki touches

The chair

Your dictation becomes the chart.

You speak the case. Niki types the chart. You correct. You approve.

See what Niki touches

The money

Pre-auth stops being a fight.

Quote in 30 seconds. Pre-auth out before the patient's in their car. Chased until Discovery answers.

See what Niki touches

The day

Your evenings come back.

Your phone pings at 16:30 with the day in 5 lines. The laptop stays closed.

See what Niki touches

Your safety net

The things that protect you — always logged, always there.

Every action logged. Always. For your patients, for your registration, for your peace of mind.

See what Niki touches

How we line up

What dental software almost gets right.

Voice scribes are now table-stakes — we left that row off on purpose. What still isn't solved is here.

YBA Med DentalUs

POPIA audit-by-architecture (not a checkbox tick)Yes
HPCSA Booklet 14 + BHF + SA scheme rules out the boxYes
One workstation + one AI concierge (not 6 tools stitched)Yes
ZAR pricing, no FX surprisesYes

Leading SA practice-management vendor

POPIA audit-by-architecture (not a checkbox tick)Partial
HPCSA Booklet 14 + BHF + SA scheme rules out the boxPartial
One workstation + one AI concierge (not 6 tools stitched)No
ZAR pricing, no FX surprisesYes

International SA-built cloud (CGM family)

POPIA audit-by-architecture (not a checkbox tick)Partial
HPCSA Booklet 14 + BHF + SA scheme rules out the boxYes
One workstation + one AI concierge (not 6 tools stitched)No
ZAR pricing, no FX surprisesYes

International US / SA cloud platform

POPIA audit-by-architecture (not a checkbox tick)No
HPCSA Booklet 14 + BHF + SA scheme rules out the boxNo
One workstation + one AI concierge (not 6 tools stitched)No
ZAR pricing, no FX surprisesNo

Feature	YBA Med Dental	Leading SA practice-management vendor	International SA-built cloud (CGM family)	International US / SA cloud platform
POPIA audit-by-architecture (not a checkbox tick)	Yes	Partial	Partial	No
HPCSA Booklet 14 + BHF + SA scheme rules out the box	Yes	Partial	Yes	No
One workstation + one AI concierge (not 6 tools stitched)	Yes	No	No	No
ZAR pricing, no FX surprises	Yes	Yes	Yes	No

Comparison drawn from published feature lists and trade-press coverage of leading SA dental practice-management vendors as at 2026-05. Vendor identities anonymised; references on request.

Pricing

One workstation. Four ways to start.

All tiers include the full Niki concierge and unlimited support. Pick the shape that fits your practice today — you can move up any time.

Solo

R1,499per month

One specialist, one chair. The concierge that gives your evenings back.

Full Niki concierge — patients, chair, money, day
Voice scribe + quote drafts + pre-auth chase
POPIA-aligned + HPCSA Booklet 14 audit
1 practitioner, 1 reception seat

Talk to us

The five things every specialist asks first.

Where exactly does my patient data live?

On servers physically inside South Africa, under a POPIA-aligned hosting agreement. Nothing leaves the country. We will share the data residency certificate during onboarding.

I'm on GoodX today. How painful is the migration?

Onboarding takes 4 - 6 weeks for a paired-specialist practice. The first 2 weeks run in parallel with GoodX (read-only mirror). The cutover weekend is white-glove — we sit with reception, not on a Zoom call.

How long until Niki sounds like me?

Roughly 7 - 10 days of supervised drafts. Niki reads back every message in your existing voice and tone. You correct twice, you approve thereafter. After two weeks her drafts ship as-is most days.

What if Niki messes up a quote or a pre-auth?

Every action carries a 'You tap the tick' contract — Niki drafts, you approve. Nothing dispatches without a human ✓. If Niki costs your practice money in the first 30 days, you keep the audit log and we refund you in full.

Does Niki handle Afrikaans and code-switching mid-sentence?

Yes. The voice scribe is trained on SA-English, Afrikaans, and the everyday code-switching staff use ('die patient se tooth 36, MO comp'). Where she's unsure, she asks a specific clarifying question — never 'could you repeat that'.

Treat patients, not paperwork.

12-minute demo. We bring your last three pre-auths, and Niki drafts them live.

Book the 12-min demo

Built in South Africa by a small team of dentists, engineers, and one very patient AI. — Captain Richard + the YBA Med crew.

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